Edit, attach, and send – customize your invoice emails in just a few clicks.

When sending invoices via email, Shine gives you the flexibility to personalize the message and manage recipients — all in one place.

Add recipients and send a copy to yourself

• The first recipient is automatically filled in based on the email address saved under the customer’s details.
• You can add up to two additional recipients if needed.
• Tick Send a copy to myself to receive a copy of the email.

Personalize the subject line and message

• The subject line is pre-filled but can be freely edited.
• The default message included with the invoice email is: 
  Hi, Please find your invoice attached to this email. Thanks for using our services! Best regards, Your name Your contact information
• You can replace this message with your own text.

Can I change the sender address?

• Invoices sent directly from Shine are sent from noreply@documents.shine.me
• This sender address cannot be changed.
• If you want to send the invoice from your own email, download it as a PDF and attach it manually to your own message. The file name of the generated PDF is set by default but can be renamed after download.

What happens if my customer replies?

Even though invoices are sent from a no-reply address, customer replies are automatically redirected to your email address.