Once approved, invoices in Shine can no longer be edited directly, but you have two supported options to correct mistakes:
 

Option 1: Cancel and recreate the invoice

Use this if the invoice has not yet been sent to the customer.

• Go to the invoice > click the 3 dots > Delete
• Create a new invoice if needed

The new invoice will get the next available number in your sequence.

Option 2: Issue a credit note and recreate

Recommended if the invoice was already sent or if payment was received.

• Go to the invoice > click the 3 dots > Delete
• Approve the credit note
• Create a new invoice

This keeps your records accurate and audit-ready.

Good to know

Drafts can be edited or deleted anytime — but cannot be restored after deletion.