Handle VAT, language, and currency smoothly for your international invoices.

Selling to customers abroad? Whether you are offering goods or services within the EU or exporting outside Europe, invoicing across borders requires special attention to VAT rules, language settings, and currency formats. This guide helps you issue international invoices correctly and confidently.

Changing Invoice Language

To change the invoice language:

1. Go to Settings > Invoicing settings
2. Select your Default invoice language
3. All new invoices will default to this setting
4. You can still manually change the language for each invoice

Changing Invoice Currency

To invoice in another currency:

1. In the invoice editor, click the Settings icon
2. Select the desired currency (e.g. USD, GBP)
3. Enter prices manually - the system does not auto-convert exchange rates
4. Only one currency per invoice is supported

Services to EU Countries

B2B (Business Customers with VAT ID)

• No VAT is charged.
• Apply the reverse charge mechanism.

• Add this note to your invoice:

  “Reverse charge - VAT liability is transferred to the recipient according to Article 196 of Directive 2006/112/EC.”

• Validate the customer’s VAT number via VIES.

B2C (Private Customers)

• Apply your local VAT rate.
• Exception: Digital services (e.g. software, streaming) → If sales exceed €10,000/year EU-wide, charge the customer’s VAT rate using the OSS (One-Stop Shop) system.

Goods to EU Countries

B2B (With Valid VAT Number)

• Tax-free intra-Community supply if:
  • Goods are shipped between EU countries
  • Both you and your customer have valid VAT IDs
  • You retain proof of delivery

• Add this note to your invoice:

  “VAT-exempt intra-Community supply according to Article 138 of Directive 2006/112/EC.“

B2C (Private Customers)

• Under €10,000/year EU-wide: Charge your local VAT
• Above €10,000/year:
  • Charge customer’s country VAT
  • Register for OSS to simplify compliance

Services to Non-EU Countries

• Generally VAT-exempt

• Add this note to the invoice:

  “Service provided outside the EU - exempt from VAT under EU VAT rules.“

• Keep proof of service location (e.g., contract, address, communication)

Goods to Non-EU Countries

• Usually VAT-exempt if the goods are exported

• Add this note:

  “VAT-exempt export under Article 146 of Directive 2006/112/EC.“

• You must retain export documentation (e.g. customs papers, shipping confirmation)

Good to know

• Always verify VAT IDs for B2B customers within the EU
• Include required legal notes when VAT is not charged
• Keep proof of service delivery or goods shipment for tax purposes
• Use OSS if you exceed EU-wide thresholds with B2C customers
• Consider consulting a tax advisor for international transactions